Privacy notice
Customer ratings and optional contact details. Version 1, November 2026.
Who is responsible
Zama Retailers is responsible for the information collected on this website.
Address: 90 Sutherland Street, Newcastle, 2940
Contact for privacy questions and requests: [email protected]
Ratings
Ratings are anonymous. We record the site, the date and time, your scores and any reasons or attendant you choose. We do not record your name, phone number, email address or IP address with a rating.
To stop one person submitting many ratings, your phone keeps a random marker and we keep scrambled values for the phone and the connection. These change every day and cannot identify you.
Contact details (optional)
After rating, you may choose to give your first name, cell number and email address. We use them only for what you ticked:
- Competitions: to enter you into competitions run at the site and to contact you if you win.
- Specials and promotions: to send you offers by SMS, WhatsApp or email.
Your contact details are stored separately from your rating. They are not linked to the scores you gave. We keep the site and the date you left them.
Only authorised head office administrators can see the contact list. We do not sell your details or give them to other companies for their own marketing.
Where your information is kept
The information is stored with Supabase, a database service, in its London (United Kingdom) data centre, and the website is served through Cloudflare. Both are bound by data protection law that gives protection similar to South Africa's Protection of Personal Information Act (POPIA).
We keep contact details until you opt out, or for 24 months after you last left them, whichever comes first.
Your rights
- Opt out of marketing or competitions at any time. Every marketing message includes a way to opt out, or email us.
- Ask what information we hold about you, and ask us to correct or delete it.
- Object to the use of your information.
- Complain to the Information Regulator (South Africa): inforegulator.org.za.